Student ServicesUtilization of ServicesAll students are encouraged to take full advantage of the student services offered to them by Wilson Community College. Students are encouraged to make appointments with the staff member they need to see. Appointments can be scheduled by calling (252) 246-1276 or 246-1281. Students and others are encouraged to contact staff by phone, email, Campus Cruiser, Internet, and the postal service. Orientation ServicesOrientation is an introduction to Wilson Community College. More importantly, the orientation program for the new student is designed to help the student feel more comfortable entering the College. In orientation the student is familiarized with general policies and procedures of the College. Orientation is beneficial for two reasons.
Orientation is also conducted through the ACA 111 (College Student Success) course and through new student orientation sessions at the beginning of each semester. In addition, a separate orientation is held for students enrolled in specialized classes such as distance learning, allied health, cosmetology, and heavy equipment. Campus Cruiser EmailStudent email accounts will be provided by Campus Cruiser, and access information is posted on the website www.wilsoncc.edu under the Campus Cruiser link. Students are strongly encouraged to communicate with instructors and staff utilizing this email account. Students registered for on-line courses are required to use Campus Cruiser (See Email Policy for On-line (NET) Classes). Counseling ServicesServices include college admissions, academic and career counseling, educational planning, and various workshops. Students learn strategies for developing plans and making career decisions in establishing educational goals. Personal counseling will be limited to initial crisis assessment and referral. Students seeking personal counseling may contact a counselor to obtain a referral list for professional counselors in the local area. Appointments to see college counselors are encouraged and can be scheduled by calling (252) 246-1276. Career Planning and Placement Center ServicesCareer planning and placement services are available to all Wilson Community College students, including those enrolled in curriculum and continuing education courses, as well as both prospective and former students. There will be no charge for these services. Employers have access to the facilities/services for the purpose of listing job openings and interviewing prospective employees. Job listings are posted and updated on a weekly basis on the College's website and the Center's bulletin board. Retention ServicesWilson Community College is dedicated to helping students achieve academic success. The Early Alert program has been implemented and designed to support the faculty and academic departments in the identification of and communication with students who are having difficulty in the classroom or with the college experience. If an Early Alert referral is made to a Retention Counselor, the student will be contacted and offered assistance that may include personal/academic counseling and other life planning assistance. Lunch and Learn/Student Success Workshops are offered at Wilson Community College to address many important issues. Study skills, time management, test anxiety, health and wellness, career choices, and job hunting tools are only a few of the many topics addressed. Students are encouraged to take advantage of these workshops each semester. For information about available workshops and times, contact the Student Service office. TRIO ProgramsThe College has three federal programs funded by the U.S. Department of Education to help students complete their undergraduate studies and go on to graduate or professional education programs, or other post-secondary levels of study. Individuals who meet certain federal guidelines may qualify for services. Student Support ServicesThis is a federally funded program designed to assist students currently enrolled in Wilson Community College who qualify by federal standards. The goals of this program are to encourage qualified students to complete undergraduate studies, to assist with academic deficiencies, to provide counseling, guidance, tutoring, and other support services needed to continue and be successful in college. The Student Support Services Tutorial Lab is located in Room C-110. It is fully staffed with trained tutors and offers individualized academic assistance in a variety of subject areas. The tutorial lab is open Monday –Thursday, 8:00 a.m. to 7:00 p.m. and Friday, 8:00 a.m. to 3:00 p.m. in the fall and spring semesters. Summer hours may vary based on the College's hours of operation. Non-qualifying students in need of academic support should seek that support through the ACT lab. Upward BoundUpward Bound is a program designed for high school students. The program provides exposure to college life with tutoring, college experiences, college visits, assistance with the college admission process, financial aid, counseling, academic skills, and motivation required for high school graduation and post-secondary success. Educational Talent SearchEducational Talent Search is a program designed for middle school and high school individuals who have the potential to succeed in higher education. It provides students with academic, career, and financial counseling to encourage them to graduate from high school and enroll and succeed in a college program. This program also assists public school dropouts by encouraging them to reenter the educational system, complete public school, and pursue post-secondary education. The Academically Challenging Tutorial Lab (ACT Lab)The Academically Challenging Tutorial Lab (ACT Lab) offers tutorial services in all curriculum subjects for students with an academic need. Academic need is determined by instructors noting difficulty for a student or by the student who desires additional instruction in a subject area. Students not meeting the eligibility criteria for the Student Support Services Tutorial Lab will be served in the ACT Lab. Self-referred students should first report to Student Support Services. The ACT Lab is located in Room C-200. Disability Services and Non-Discrimination PolicyMISSION The mission of the Disability Services Office is to provide equal access to students with disabilities, including all opportunities, services, and facilities offered by the College. POLICY OF NON-DISCRIMINATION Wilson Community College is committed to providing access to facilities and reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. The College does not discriminate against students, employees, or applicants on the basis of race, color, religion, age, gender, national origin, or disability. This policy of non-discrimination covers participation in all programs, services, and activities. QUALIFYING FOR DISABILITY SERVICES Federal law does not permit the College to collect information about a person's disability in the admissions process. Therefore, it is the responsibility of the student to self-identify and request services or accommodations with the Testing/Special Populations Counselor in Student Services and to provide complete documentation that qualifies the student for services or accommodations. This documentation must be from an appropriately licensed/certified professional that has expertise in the area of the claimed disability, in most cases be no older that three years, and may be considered complete if it includes the following*:
*Association of Higher Education and Disabilities, the premier professional association committed to full participation of persons with disabilities in postsecondary education www.ahead.org/resources/bestpracticeselements.htm Note: An Individualized Education Plan (IEP) from a public school setting may be included in the documentation and may be considered, but it is not acceptable documentation in and of itself. Applicants should begin this process a minimum of thirty days before enrolling. Upon receipt of all documentation, the determination as to whether an accommodation is necessary and what accommodations are reasonable and effective will be made. The process by which such a determination is made is an interactive process that may include the evaluating professional, campus and community college system personnel familiar with disabilities, and the individual with the claimed disability. The law requires that primary consideration be given to the individual with the disability. Applicants with disabilities gain admission to the College through established admissions procedures. Applicants with disabilities, who need assistance, should contact the Testing/Special Populations Counselor by visiting the Registration Center or calling TDD (252) 246-1329. ACCOMMODATIONS Services and accommodations will be provided on a case-by-case basis. They may include sign language interpreters, readers, note takers, test proctors, alternative testing, and other auxiliary aids such as tape recorders, TTY, assistive listening devices, and altered accessibility technologies. Once enrolled, students requiring accommodations should meet with the Testing/Special Populations Counselor as soon as their class schedule is known and as quickly as possible after any changes are made. Students who receive interpreter services but cannot attend a scheduled class must contact the Testing/Special Populations Counselor to cancel as early as possible. Repeated failure to attend scheduled classes without giving notice may result in termination of services. Students who require an accommodation for otherwise unscheduled college-related events or activities must request such service as early as possible to allow time for arrangements to be made. Communication with faculty members involved in providing a accommodation will be the responsibility of the Testing/Special Populations Counselor. Sharing information on an applicant or student's disability is strictly on a need-to-know basis and must be done only with the written consent of the applicant or student. Individual faculty members do not have the authority to unilaterally allow or deny accommodations or academic adjustments. In considering providing auxiliary aids or considering academic adjustments for students with disabilities, the determination of what academic requirements are "essential" are to be made by the Associate Dean and the Vice President of Instruction and Student Services. Such discussions should always involve the Testing/Special Populations Counselor. GRIEVANCE PROCEDURES Students with disabilities who have concerns or complaints regarding the physical accessibility of the College or the reasonableness, appropriateness, or effectiveness of accommodations should contact the Testing/Special Populations Counselor. Should disputes arise between the applicant/student and the Testing/Special Populations Counselor as to the reasonableness, appropriateness, or effectiveness of accommodations, or the delivery of services, the student should contact the Dean of Student Services. Once accommodations are defined and are being provided, should disputes arise between the student and an instructor as to the delivery of the service or accommodation, the student should contact the Testing/Special Populations Counselor for assistance. If the dispute remains unresolved, the student may use the Grievance Procedure in the Student Handbook to attempt to resolve the issue. A requested accommodation may be deemed not reasonable if it is:
The College reserves the right to review the accommodations provided from time to time to determine whether they continue to be necessary and appropriate to the student.
Auxiliary AidsServices and accommodations will be provided on a case-by-case basis taking into consideration the nature of the disability. Services include interpreters, readers/note takers, recorders, test proctoring and/or providing other equipment needed by students to ensure equal educational opportunity. With advance notice, the Testing/Special Populations Counselor will be responsible for arranging appropriate aid when requested. The Counselor will also assist with voter registration information. Hearing Impaired ServicesServices for students who are deaf or hard of hearing are available. Students needing to request interpreters, note takers, or auxiliary hearing aids, must schedule an appointment to meet with the Testing/Special Populations Counselor to make arrangements two weeks PRIOR to the start of each semester. The Counselor can communicate by TDD/RELAY telephones ((252) 246-1329) or Campus Cruiser. Campus AccessibilityThe College is committed to providing a safe environment for learning and/or work for everyone on the campus. The College will make every effort to make reasonable accommodations for students and employees with self-identified and reported serious mobility impairments, whether permanent or temporary, by moving their classes, areas of activity, and/or workspace so that their use of stairs and elevators will become unnecessary. Students should self-identify their need for ground floor accessible learning spaces by contacting the Testing/Special Populations Counselor as soon as possible after completing the admissions process to request an accommodation. Employees should self-identify their need for ground floor accessible workspace by contacting the Human Resources Director to request an accommodation. Any student having questions about services, accessibility of facilities, location of a class for students with disabilities, or feels that he or she has been affected by discrimination based upon a disability should contact the Dean of Student Services. Grievances and complaints concerning reasonable accommodations and equal access in college programs, facilities, activities, or services can be made to the Dean of Student Services, Room C-107. |