Help Desk

The Distance Learning Helpdesk is currently located in the Open Lab in Building G Room 113. The helpdesk can provide assistance with the following:

The helpdesk does not provide technical support for personal computer problems.

Moodle, Student Email, &
WebAdvisor Login Credentials

Moodle, Student Email, and WebAdvisor login credentials are now synced. Students should use the same username and password for all three systems.

Passwords expire every 90 days!

If these credentials do not work, try resetting your password at https://reset.wilsoncc.edu/.

Need Help Navigating Moodle, Student Email, Or WebAdvisor?

Visit the Distance Learning page for more information on how to use Moodle, Student Email, or WebAdvisor.

Hours of Operation

Fall and Spring

Monday – Thursday: 8:00am – 4:00pm
Friday: 8:00am – noon

Summer

Monday – Thursday: 8:00am – 4:00pm
Friday: Closed

Contact the Helpdesk

During helpdesk hours contact:

helpdesk@wilsoncc.edu
252-246-1224
*Please include your full name, seven-digit Student ID, and date of birth when emailing the helpdesk.

For Moodle login assistance after hours contact:

24 Hour Online Learning Support Center
866-827-5730