Student Calendar

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Thu 24

TRIO SSS — Welcome Back/SSS Tip Off

August 24 @ 12:00 pm - 1:00 pm
Tue 29

TRIO SSS Student Workshop — Finding Balance

August 29 @ 12:00 pm - 1:00 pm
Tue 29

TRIO SSS Student Workshop — Finding Balance

August 29 @ 4:00 pm - 5:00 pm

Grievance Procedures

Grievance Procedures 2015-09-01T13:41:03+00:00

Instructional

If a student has concerns regarding classroom management, policies, conduct, instructional methods or effectiveness, or fairness of evaluation, the student is expected to first attempt to resolve their concerns with the instructor in the semester it occurs and/or within 10 instructional days of the concern. If the student’s concerns are not resolved with the instructor, the student may file a written formal grievance within 10 instructional days of the instructor’s response with the Curriculum Dean or the Dean of Continuing Education, Industrial Technologies & Sustainability.

The student may consult and request the assistance of their academic advisor, a counselor, or the Dean of Student Development in preparing a written grievance. The written formal grievance must include:

  • A full explanation of the student’s grievance;
  • A substantive summary of the factual basis on which the grievance is based;
  • Any documentation or evidence that supports the grievance; and
  • A description and evidence of the attempt to resolve the concern/grievance with the instructor.

The Curriculum Dean or Dean of Continuing Education, Industrial Technologies & Sustainability, will conduct a formal investigation, establish and consider all the facts, render a decision as to the validity of the claimed grievance, and take appropriate action to address the student’s grievance. The student will be notified by certified/return receipt mail to the student’s address of record last listed in the student’s permanent file of the decision.

The student may appeal in writing within 10 instructional days, the decision made by the Curriculum Dean or Dean of Continuing Education, Industrial Technologies & Sustainability, to the Vice President of Instruction and Student Development. The written appeal must include the information described above. The Vice President of Instruction and Student Development will conduct the final review and render a decision. The student will be notified by certified/return receipt mail to the student’s address of record last listed in the student’s permanent file. The decision of the Vice President of Instruction and Student Development is final.

Notes:

  1. This review and appeals procedure is not meant for addressing claims of harassment or discrimination. Such claims should be promptly reported to the Dean of Student Development, or in his/her absence, any senior administrator. See “A Student’s Guide to Reporting Harassment” on the following pages.
  2. A student who has concerns regarding fairness of evaluation of an individual test, project, paper or assignment may have those concerns addressed through the Individual Assignment Appeal
    process found under Academic Regulations in the College catalog and/or Student Handbook.

General

If a student has concerns regarding College policies and procedures, or the application of those policies and procedures, or their experience at the College that are not specifically covered by
another complaint/appeals process, that student should direct those concerns to the Dean of Student Development. If the student’s concerns are not resolved informally, the student may file a written formal grievance with the Dean of Student Development. The Dean of Student Development will consult the appropriate officials on campus and will make the student aware of the College’s response to their concerns. In the event the student’s grievance is with the Dean of Student Development, the grievance should be submitted to the Vice President of Instruction and Student Development. (See Student Rights & Responsibilities in the Student Handbook and on the College website.)