Hi i'm Trish Holsten, secondary partnership director at Wilson Community College and we are on our fourth video of an orientation series. This next video is going to discuss including responsibilities, I mean the college expectations, how to communicate with your instructor, and the importance of that if you have a Chromebook and you attend a public high school we'll talk a little bit about technology support and then we're gonna discuss transcripts.To get started let's focus first on your responsibilities. In terms of your responsibilities for this particular class that you're taking, remember we consider you a college student and so as a college student, or even as a high school student, you should certainly be prepared and ready to go the first day of class-- if your counselors have been trying to notify you to pick up a Chromebook or to contact you about where a class meets, it is your obligation to check with them over those types of details. If your course requires special supplies or has a dress code you should be prepared the first day and if there's any discrepancy between the classes that are listed on your college registration form (that's the white form as well that contains a welcome letter and technology support), those are forms that you should read the very first day and make sure you understand them-- they're provided for you for a reason. But that first registration form has a list of all your classes you should come you should compare that to your power school registration to make sure that the CCP class you're in is also listed in PowerSchool you should not wait any time if there is some type of discrepancy make sure you talk to your counselor immediately if there's any type of course that should be on there that is not listed or a class that's on there that should not be listed. If your online course does not show up in Moodle on the first day of class, you should contact your instructor or Trish Holsten immediately as that class should appear by eight o'clock on that particular day the first day of class. In terms of other kinds of expectations in general of college and certainly being a responsible student in high school, I want to emphasize a few things that we've seen consistently with students and that is some of these issues sound pretty simple but we find that people simply are not doing them at times, so it's really critical that when you log on to your class and you explore that class you take the time to follow all directions that are listed in Moodle you would be expected to complete any work listed on your syllabus your syllabus schedule or in Moodle on time; it's just assumed that you will do your work on time and adhere to all academic honesty expectations. This was discussed in another video about the importance of doing your own work you should not work with other people, you should not work with your parents-- this should be your work. A high level of Independence is expected and I think this is sometimes confusing to people as I've talked to students before that say, oh I didn't have any homework due today. Well, homework in college certainly could be and very well be assigned, however, if you don't have homework you always have work to do in college as you should be studying, reading, preparing for long term assignments there's any number of things that you should do on a regular basis to continue to do well in that class as there may be a lot of work that you have to do and it takes a while to learn information that is cumulative over time and might have to be retained for a final exam. You spend as much time on those activities lessons at the assignments as you need to to be successful. So, if your friend can spend, you know, several hours a week and be successful and you have to spend ten hours a week or more to be successful you have to do what you have to do.My biggest concern for folks is that they ask for help when they need it. I find that a lot of students get very nervous and they'll say things like I didn't want to bother my instructor or I wasn't sure about that so I just didn't do anything. If you choose not to do anything, it's your grade and your participation at stake-- it is critical that you ask for help when you need it or you clarify something that's confusing. Not doing work simply because you're confused is not going to be an excuse for being late. You should contact that instructor by email immediately and make sure that you clarify with them with detail over anything that's confusing to you. I mean, it's certainly helpful to talk to a counselor or even myself if you have a question, but we are going to, more than likely, refer to your instructor to answer questions because they're the ones that that control the class and they're the ones that are responsible for the assignments and exactly how to interpret. It's also extremely important that you take the coursework very seriously-- failing grades can affect transcripts which ultimately can affect financial aid scholarship eligibility, all kinds of things that follow you in the future. Please remember that your grades are critically important and grades that are college transfer type courses will not transfer unless you make a C or higher. It's also important to complete work every week in an online class. There is something to do every single week in an online class, so, if you think there's no work, I would go back and reread the lessons to make sure you have not skipped something. Remember, completing work not only possibly affects your grade it also possibly affects your attendance. So, for example, you could have some kind of graded assignment that you have to do every week, but you may also have something that counts toward participation and attendance so if you do the graded assignment, it may not affect your grade, but if you don't do the participation assignment-- maybe it's something like posting to a forum-- then you could end up being dropped for having not attended because you're simply not doing your work on a regular basis. Okay, switching to communication-- communication is really important as I've stressed throughout you should be talking to your instructor through email on a regular basis if you have any concerns. If you have a worry about your grade, if there is some type of assignment you simply do not understand-- that is what the instructor is there for. Just so you get some idea about how emails work-- when you conduct your email or when you start your email, they should should always have a subject line written-- in other words, the subject line is always a short way to talk about what your email is about; it should list the class that you're in, the section number and the purpose of the email. If you don't put something in a subject line, many people interpret that as a spam and will delete it thinking that they could download a virus or something like that. So, please make sure you explain things in your emails and you sign them Remember, your instructors could have anywhere from 50 to 200 students and will not necessarily know who you are in any particular class and again I'll stress that if you have any concerns about your grades your attendance or completing work you should contact that instructor ahead of time. Yes, if you can't and contact them ahead of time you can always contact them after the fact, such as a hospitalization, but the sooner you can let them know that there's a problem the better. Finally, if you happen to be issued a Chromebook and need tech technology support in the high school, one way to look at this is that it's your responsibility to let your high school technology support team know If you have a problem with your Chromebook, don't just not do work because the Chromebook isn't working, Because the Chromebook isn't working, you should contact the technology person at your high school immediately-- your counselor will know who that is if you do not-- to let them know you're having a problem. Every now and then an instructor might ask you to visit a website or watch a video that could be blocked by the high school because of a firewall issue; if your video is blocked for some reason you need to go to the high school tech support and they will contact the people they need to to unlock that for you to view the video. Now, if you have a technology support problem on the college side, for example you can't access our webpage, or you need some kind of help learning how to use your email, or something is going wrong with Moodle and you're concerned about that or just using your chromebook and your instructor has said you have to upload your paper using Microsoft Word-- that is not the same thing as a Google Doc, so if they've asked you to use that then you need to use the Microsoft online tutorial to help you understand that. We have technology support page on our web page and that's really a very useful site that you can go to about using Microsoft Word online with a Chromebook and a lot of quick guides to help you understand how student planning works, and email if you haven't already figured that out. Finally, a little bit a little note about transcripts-- once you've completed a class, it's very possible that you will want that to transfer to another four-year college possibly or another Community College. A transcript is an official record of the coursework that you've completed at our school and so having that information on your high school transcript is great, but they will need it from the source in which you obtained that that grade, so, at the end of your time in high school, you'll want to have a list of your courses from Wilson Community College sent your college. You can do that online through the National Clearinghouse, in person-- come to campus and fill out a form with your ID, or even do it by mail-- but those are the two most popular ways to do that and you can do that for a fee of five dollars and 25 cents or six dollars and 25 cents if you do it online. There's a couple important information here and that your high schools do have forms but the forms need to come to the college and it is very important that you have your student ID, so keep a folder with all your Wilson Community College information on it including past registration sheets because that's where your ID is and that's how you need to have transcripts sent. Again, my contact information if you need it-- my phone number is two four six one two five zero-- pholsten@wilsoncc.edu and again, the CCP website you can easily access by clicking on that website. Please, if I can be of any help let me know and continue with the video series to video number five.