I am a new student, when will I have access to Moodle?
New students are loaded into Moodle 24 hours after they register for an upcoming semester.
When will my courses be available in Moodle?
All curriculum courses and Moodle-based continuing education courses will be available in Moodle on the first day of the term/course by 8:00 a.m.
Who do I contact if I do not see my course(s) listed in Moodle on or after the first day of the semester?
If you do not see a course you have registered for in your Moodle dashboard, and it is on or after the first day of the term, contact Student Development at (252) 246-1281 to see if you were purged from your classes for non-payment. It may be possible for you to still register for those courses.
I had access to my course yesterday, but I don’t see it listed in Moodle today. What happened?
If you see a course you are taking in Moodle one day, but not the next, you were most likely dropped from that course. You will need to contact your instructor to find out why.
Who do I contact if I cannot log in to Moodle?
Skype: WCC Technology Support Services
How often should I log in to Moodle?
Students should log in to Moodle a minimum of three times per week to complete coursework and to check for updated course material.
How often should I check my college email?
Students should check their college email account EVERY DAY. Important information about campus events, alerts, and messages from your instructors will be sent to your college email account.
Who do I contact if I have a question about my Moodle course content or activities?
Contact your instructor for any course content related questions such as not being able to locate course information, problems taking a timed quiz, questions about assignment submissions, due dates, etc.
How do I adjust pop-up blocker settings in my browser?
Some content and activities in Moodle requires the use of pop-up windows. If your browser is set to block pop-ups, you will need to adjust your browser settings to turn off your pop-up blocker or to allow pop-ups. The links below will show you how to adjust pop-up blocker settings in the latest version of the most popular browsers.
How do I take a screenshot to send to my instructor?
The following website contains instructions on how to take a screenshot in the most popular operating systems.