The Technology Support Services is located in Building A, Room 106, and provides assistance to IT services such as:
- Moodle
- Office 365
- Student Planning
- Wireless Access
Logging In
Moodle, Office 365/Email, Student Planning, and WebAdvisor login credentials are now synced. Students should use the same password for all systems.
Username = firstname initial, lastname initial, last four digits of WCC Student ID.
Password = uppercase first letter of lastname, lowercase second letter of lastname, 6 digit digit birthdate (MMDDYY)
Example: John Doe, DOB: 5/24/1978, ID: 0123456
Moodle/WebAdvisor/Student Planning Username: jd3456
Office 365/Email Username: jd3456@my.wilsoncc.edu
Password: Do052478
Email address: jd3456@my.wilsoncc.edu
Visit the Technology Support Services offices for assistance during normal business hours.
Assistance is available during normal business hours by e-mail or phone. Anytime you experience login issues, you can contact our 24 hour support line for assistance with Moodle, Office 365/Email, or Student Planning login issues.
Call or e-mail Technology Support Services or 252-246-1224 and provide your full name and date of birth.
Users should log into Moodle using their college issued username and password.
Example: John Doe, DOB: 5/24/1978, ID: 0123456
Moodle Username: jd3456
Password: Do052478
Have you recently reset your password? Password resets can take up to 30 minutes to take effect in Office 365.
Users should login into Office 365/Email using their college issued email address and password.
Example: John Doe, DOB: 5/24/1978, ID: 0123456
Office 365/Email Username: jd3456@my.wilsoncc.edu
Password: Do052478