The Technology Support Services is located in Building A, Room 106, and provides assistance to IT services such as:
- Office 365
- Student Planning
- Wireless Access
Moodle, Office 365/Email, Student Planning, and WebAdvisor login credentials are now synced. Students should use the same password for all systems.
Username = firstname initial, lastname initial, last four digits of WCC Student ID.
Password = uppercase first letter of lastname, lowercase second letter of lastname, 6 digit digit birthdate (MMDDYY)
Example: John Doe, DOB: 5/24/1978, ID: 0123456
Moodle/WebAdvisor/Student Planning Username: jd3456
Office 365/Email Username: firstname.lastname@example.org
Email address: email@example.com
On Site Assistance
Visit the Technology Support Services suite for assistance during normal business hours.
Building A Room 106
Monday-Thursday 8:00 – 5:00
Assistance is available during normal business hours by e-mail or phone. Anytime you experience login issues, you can contact our 24 hour support line for assistance with Moodle, Office 365/Email, or Student Planning login issues.
24/7 Assistance line: 252-246-1224
- Office 365 Mobile Setup
- Downloading and Accessing Skype for Business
- Student Email Quick Start Guide
- Student Planning Quick Start Guide
- Using Word Online on a Chromebook
- Moodle Quick Start Guide