Medical Secretaries and Administrative Assistants
The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents.
Course work includes medical terminology, computer applications, medical office management, medical coding, medical insurance and billing, medical legal and ethical issues, oral and written communication, and other topics depending on the subject area selected within this curriculum.
Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students may be eligible to sit for industry recognized certification exams.
Upon successful completion of this program, the student should be able to:
- Generate business documents with accuracy, presenting information in a clear and professional manner.
- Demonstrate proficiency in Medical Office Administration workflows and teams.
- Apply critical thinking strategies to logically solve problems that arise in a medical administrative environment using analysis, synthesis, and evaluation.
- Apply professional and ethical standards in the healthcare setting, demonstrating a commitment to responsible and principled conduct while delivering patient care.
- Utilize technology to efficiently carry out administrative tasks essential for daily operations in a medical setting, ensuring streamlined processes and improved productivity.
A.A.S. in Medical Office Administration – Medical Billing and Coding Track (A25310A)
2026-2027 Catalog
A.A.S. in Medical Office Administration (A25310A) Print Version
Program of Study
Fall Semester | |||
| ACA-111 | College Student Success OR | 1 | |
| ACA-122 | Transfer & Career Success | 1 | |
| OST-131 | Keyboarding | 2 | |
| OST-141 | Med Office Terms I | 3 | |
| OST-148 | Med Ins and Billing | 3 | |
| OST-164 | Office Editing | 3 | |
Spring Semester | |||
| ENG-111 | Writing and Inquiry | 3 | |
| OST-136 | Word Processing | 3 | |
| OST-142 | Med Office Terms II | 3 | |
| OST-247 | Procedure Coding | 3 | |
| OST-248 | Diagnostic Coding | 3 | |
Summer Semester | |||
| CIS-110 | Introduction to Computers | 3 | |
| **EnglishCommunication Elective | 3 | ||
| **Humanities/Fine Arts Elective | 3 | ||
| **Social/Behavioral Science Elective | 3 | ||
Fall Semester | |||
| OST-161 | Medical Office Procedures | 3 | |
| OST-260 | Adv Coding Methodologies | 3 | |
| OST-280 | Electronic Health Records | 3 | |
| **Math Elective | 3/4 | ||
| Major Elective | 3 | ||
Spring Semester | |||
| OST-149 | Medical Legal Issues | 3 | |
| OST-249 | Med Coding Certification Prep | 3 | |
| OST-288 | Medical Office Administration Capstone | 3 | |
| WBL-110 | World of Work | 1 | |
| Major Elective | 3 | ||
Elective Options | |||
**Math Elective | |||
| Select one course from the following: | |||
| MAT 121 | Algebra/Trigonometry I | 3 | |
| MAT 143 | Quantitative Literacy | 3 | |
| MAT 152 | Statistical Methods I | 4 | |
| MAT 171 | Precalculus Algebra | 4 | |
**English/Communication Elective | |||
| Select one course from the following: | |||
| COM 110 | Introduction to Communication | 3 | |
| COM 120 | Intro to Interpersonal Communication | 3 | |
| COM 231 | Public Speaking | 3 | |
| ENG 112 | Writing/Research in the Disciplines | 3 | |
| ENG 114 | Professional Research & Reporting | 3 | |
**Social/Behavorial Elective | |||
| Select one course from the following: | |||
| ECO 251 | Principles of Microeconomics | 3 | |
| ECO 252 | Principles of Macroeconomics | 3 | |
| HIS 111 | World Civilizations I | 3 | |
| HIS 112 | World Civilizations II | 3 | |
| HIS 121 | Western Civilization I | 3 | |
| HIS 122 | Western Civilization II | 3 | |
| HIS 131 | American History I | 3 | |
| HIS 132 | American History II | 3 | |
| HIS 221 | African American History | 3 | |
| POL 120 | American Government | 3 | |
| PSY 150 | General Psychology | 3 | |
| SOC 210 | Introduction to Sociology | 3 | |
| SOC 213 | Sociology of the Family | 3 | |
| SOC 225 | Social Diversity | 3 | |
**Humanities/Fine Arts Elective | |||
| Select one course from the following: | |||
| ART 111 | Art Appreciation | 3 | |
| ART 113 | Art Methods and Materials | 3 | |
| ENG 131 | Introduction to Literature | 3 | |
| ENG 231 | American Literature I | 3 | |
| ENG 232 | American Literature II | 3 | |
| ENG 241 | British Literature I | 3 | |
| ENG 242 | British Literature II | 3 | |
| HUM 115 | Critical Thinking | 3 | |
| MUS 110 | Music Appreciation | 3 | |
| MUS 111 | Fundamentals of Music | 3 | |
| MUS 112 | Introduction to Jazz | 3 | |
| PHI 210 | History of Philosophy | 3 | |
| PHI 215 | Philosophical Issues | 3 | |
| PHI 240 | Introduction to Ethics | 3 | |
| REL 110 | World Religions | 3 | |
**Major Electives | |||
| Select six SHC from the following: | |||
| BUS 260 | Business Communication | 3 | |
| OST 134 | Text Entry and Formatting | 3 | |
| OST 137 | Office Applications I | 3 | |
| OST 263 | Healthcare Customer Relations | 3 | |
| WBL 111 | Work-Based Learning I | 1 | |
- *This course is a component of the general education requirements needed for graduation.
- NOTE: Students are required to take ACA 111 in their first semester.
- NOTE: Courses previously completed in this program may be subject to review for readmitted students to ensure current proficiency based on changing technology needs and industry standards. The Curriculum Dean and program instructor(s) will determine if courses need to be repeated.
A.A.S. in Medical Office Administration – Patient Services Representative Track (A25310B)
2026-2027 Catalog
A.A.S. in Medical Office Administration (A25310B) Print Version
Program of Study
Fall Semester | |||
| ACA-111 | College Student Success OR | 1 | |
| ACA-122 | Transfer & Career Success | 1 | |
| OST-122 | Office Computations | 3 | |
| OST-131 | Keyboarding | 2 | |
| OST-141 | Med Office Terms I | 3 | |
| OST-148 | Med Ins and Billing | 3 | |
Spring Semester | |||
| OST-136 | Word Processing | 3 | |
| OST-142 | Med Office Terms II | 3 | |
| OST-149 | Medical Legal Issues | 3 | |
| OST-247 | Procedure Coding | 3 | |
| OST-248 | Diagnostic Coding | 3 | |
Summer Semester | |||
| CIS-110 | Introduction to Computers | 3 | |
| ENG-111 | Writing and Inquiry | 3 | |
| **Humanities/Fine Arts Elective | 3 | ||
| **Social/Behavioral Science Elective | 3 | ||
Fall Semester | |||
| BUS-260 | Business Communication | 3 | |
| OST-161 | Medical Office Procedures | 3 | |
| OST-164 | Office Editing | 3 | |
| **English/Communication Elective | 3 | ||
| **Math Elective | 3/4 | ||
Spring Semester | |||
| BUS-151 | People Skills | 3 | |
| OST-263 | Healthcare Customer Relations | 3 | |
| OST-288 | Medical Office Administration Capstone | 3 | |
| WBL-110 | World of Work | 1 | |
| Major Elective | 3 | ||
Elective Options | |||
**Math Elective | |||
| Select one course from the following: | |||
| MAT 121 | Algebra/Trigonometry I | 3 | |
| MAT 143 | Quantitative Literacy | 3 | |
| MAT 152 | Statistical Methods I | 4 | |
| MAT 171 | Precalculus Algebra | 4 | |
**English/Communication Elective | |||
| Select one course from the following: | |||
| COM 110 | Introduction to Communication | 3 | |
| COM 120 | Intro to Interpersonal Communication | 3 | |
| COM 231 | Public Speaking | 3 | |
| ENG 112 | Writing/Research in the Disciplines | 3 | |
| ENG 114 | Professional Research & Reporting | 3 | |
**Social/Behavioral Science Elective | |||
| Select one course from the following: | |||
| ECO 251 | Principles of Microeconomics | 3 | |
| ECO 252 | Principles of Macroeconomics | 3 | |
| HIS 111 | World Civilizations I | 3 | |
| HIS 112 | World Civilizations II | 3 | |
| HIS 121 | Western Civilization I | 3 | |
| HIS 122 | Western Civilization II | 3 | |
| HIS 131 | American History I | 3 | |
| HIS 132 | American History II | 3 | |
| HIS 221 | African American History | 3 | |
| POL 120 | American Government | 3 | |
| PSY 150 | General Psychology | 3 | |
| SOC 210 | Introduction to Sociology | 3 | |
| SOC 213 | Sociology of the Family | 3 | |
| SOC 225 | Social Diversity | 3 | |
**Humanities/Fine Arts Elective | |||
| Select one course from the following: | |||
| ART 111 | Art Appreciation | 3 | |
| ART 113 | Art Methods and Materials | 3 | |
| ENG 131 | Introduction to Literature | 3 | |
| ENG 231 | American Literature I | 3 | |
| ENG 232 | American Literature II | 3 | |
| ENG 241 | British Literature I | 3 | |
| ENG 242 | British Literature II | 3 | |
| HUM 115 | Critical Thinking | 3 | |
| MUS 110 | Music Appreciation | 3 | |
| MUS 111 | Fundamentals of Music | 3 | |
| MUS 112 | Introduction to Jazz | 3 | |
| PHI 210 | History of Philosophy | 3 | |
| PHI 215 | Philosophical Issues | 3 | |
| PHI 240 | Introduction to Ethics | 3 | |
**Major Electives | |||
| Select three SHC from the following: | |||
| REL 110 | World Religions | 3 | |
| OST 134 | Text Entry and Formatting | 3 | |
| OST 137 | Office Applications I | 3 | |
| OST 249 | Medical Coding Certification Prep | 3 | |
| OST 260 | Adv Coding Methodologies | 3 | |
| OST 280 | Electronic Health Records | 3 | |
| OST 284 | Emerging Technologies | 2 | |
| WBL 111 | Work-Based Learning I | 1 | |
*This course is a component of the general education requirements needed for graduation.
Medical Administrative Specialist Certificate (C25310A)
2026-2027 Catalog
Medical Administrative Specialist (C25310A) and Medical Insurance Specialist (C25310B) Print Version
Program of Study
The Medical Administrative Specialist certificate prepares individuals for basic skills necessary for entry-level employment, such as keyboarding, medical terminology, and medical office software applications.
| CIS-110 | Introduction to Computers | 3 |
| OST-141 | Med Office Terms I | 3 |
| OST-142 | Med Office Terms II | 3 |
| OST-148 | Med Ins and Billing | 3 |
| OST-149 | Medical Legal Issues | 3 |
| OST-161 | Medical Office Procedures | 3 |
Medical Insurance Specialist Certificate (C25310B)
Program of Study
The Medical Insurance Specialist certificate is designed to provide individuals with the basic knowledge and skills necessary for entry-level employment to complete basic medical billing and medical coding tasks such as insurance verification, claim form completion and filing, and procedure and diagnostic code selection.
| OST-141 | Med Office Terms I | 3 |
| OST-148 | Med Ins and Billing | 3 |
| OST-142 | Med Office Terms II | 3 |
| OST-247 | Procedure Coding | 3 |
| OST-248 | Diagnostic Coding | 3 |
| OST-149 | Medical Legal Issues | 3 |
Earn College Credit in High School
A CCP pathway for high school juniors and seniors is available for this program. Visit the Career and College Promise page for more information.
The Career and College Promise (CCP) Program provides opportunities for eligible high school students to start college early, where courses can count for dual credit (credit in the high school and college at the same time), all TUITION-FREE! CCP students accelerate completion of college certificates, diplomas, and associate degrees that provide entry-level job skills and/or lead to college transfer credit.
